Shipping policy


Last updated June 16, 2024

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should therefore be read alongside our main Terms:
https://www.ekocalm.com.au/terms

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Shipping Fees

We offer shipping at the following rates:

Shipping Method: Australia Post
Estimated Delivery Time: 3–7 Business Days
Shipping Fee: $10

All delivery times provided are estimates only and are given in good faith.

DO YOU DELIVER INTERNATIONALLY?

Yes, we offer worldwide shipping.

Please note:

  • Free shipping is not valid on international orders.

  • International deliveries may be subject to additional taxes, customs duties, or restrictions.

  • These charges are outside our control and are the responsibility of the customer.

  • You are responsible for complying with the laws and regulations of your country.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If your delivery is delayed for any reason, we will contact you as soon as possible and provide a revised estimated delivery date.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any questions or comments regarding this policy, you can contact us via:

Email: ekocalm.co@gmail.com
Online Contact Form: https://www.ekocalm.com.au/contact